The Mediating Effect of Organizational Citizenship Behavior on the Organizational Justice and Organizational Performance in Small and Medium-sized Enterprise of China
This study examined the factors that influencing small and medium-sized enterprise (SMEs)’ performances with the mediating effect of organizational citizenship behavior in China. Its purpose is to motivate and improve the small and medium-sized enterprise’ performance. The examined factors were distributive justice, procedural justice, interactional justice. This study uses cross-sectional survey to verify the theoretical framework. The survey data in this study were collected from 251 employees of SMEs in China. The study result shows that distributive justice, interactional justice had significant influence on the organizational performance; distributive justice, procedural justice, interactional justice had significant influence on the organizational citizenship behavior; Meanwhile, procedural justice can influence organizational performance through the meditating role of organizational citizenship behavior. The results of this study could provide a development strategy for SMEs in China through the relationship organizational justice and organizational performance.
Dr. Mohamad Hisyam Selamat
Faculty of Business, Accounting and Management, SEGi University, Petaling Jaya, Malaysia.
Guo Wan Ran
Faculty of Business, Accounting and Management, SEGi University, Petaling Jaya, Malaysia a.