“We’re aware of this and working to fix it,” Amazon told Business Insider in a statement.
The company did not provide any further details, including whether it knows what’s causing the Echo devices to laugh spontaneously.
Over the past two days, users on social media have said the popular device was randomly emitting terrifying and unprompted laughter without their instructing Alexa, the voice assistant built into the Echo, to wake up.
One person said on Twitter that he told his Alexa to turn his lights off and instead heard a woman laugh. Others reported hearing the laughter when they were home alone in the dark.
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